The studio is very unsupportive and the customer definitely does not come first. They encourage you to buy monthly packages together, and are then not flexible with start dates even if you submit a doctors report.. also there is no facility of a refund. So read your T&Cs carefully. I had bought two monthly packages. Completed one, got injured, submitted proof from my chiro and was not told that the package needed to be used within a certain amount of months. When my foot was better, I contacted them and the response was rude and unsupportive. Also all communication is on WhatsApp- there is no courtesy to call and amicably discuss. So really not the right studio as your interests are not their priority!
Do not book Alicia if you want a teacher that check your position ! The teacher Alicia is horrible! The First minutes she complained about Mojo management as they gave her 8 classes ! She was not happy to je there ! And at the First exercice it was a plank, she shouted aggressively at me (as to a naughty kid) , I was not doing it right she harrassed and shamed me in front of everyone , she said « I am showing the exercice and you dont do it properly, I will not correct you , its so obvious look at everyone ! ». I was shoked and participants too! She doesnt check thé position all the time while we were 3, she is constantly on her phone (Owners Please check caméras) ! My knee hurts from this session and it never hurted with Other studio its simply because she doesn’t check your position ! Better buy your reformer and do YouTube video at home than go for her class ! Run she is horrible, she should be fired! Negative energy and agressive!!!! After the class she left quickly , she did not even apologize! A class wasted and that made me knee pain and negative energy ! How can a coach that you pay harass you like this ! Unless she is fired I will never go back ! And I really used to like Mojo studio and the coaches … Nesrine is very good !
I love love this place. It was my first time using the Allegro reformer for cardio and I must say I’m so happy I found mojo reformer . Gulsun Is amazing ! Love her positivity and style of teaching. Always makes sure you are doing it right. It’s my second time but You know it’s something good when you want to go back for more . My body is always sore in a good way after. Keep up the amazing work! Thank you 😊
You book a class, try to find a parking, find the security to give you access to reach the studio so finally the instructor tells you you are 5 minutes late and not allowed to enter !! And they say its their policy! Which no one informed you when you book or is written anywhere !! Very rude and unprofessional
This place is a gem! Clean, friendly staff and excellent workout. It is physiotherapy with a workout as well. Now I see why this is a Victoria secret model’s staple in their weeks. Amazing workouts.
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Amanda Dsouza
a week agoThe studio is very unsupportive and the customer definitely does not come first. They encourage you to buy monthly packages together, and are then not flexible with start dates even if you submit a doctors report.. also there is no facility of a refund. So read your T&Cs carefully. I had bought two monthly packages. Completed one, got injured, submitted proof from my chiro and was not told that the package needed to be used within a certain amount of months. When my foot was better, I contacted them and the response was rude and unsupportive. Also all communication is on WhatsApp- there is no courtesy to call and amicably discuss. So really not the right studio as your interests are not their priority!
Al mez
a month agoDo not book Alicia if you want a teacher that check your position ! The teacher Alicia is horrible! The First minutes she complained about Mojo management as they gave her 8 classes ! She was not happy to je there ! And at the First exercice it was a plank, she shouted aggressively at me (as to a naughty kid) , I was not doing it right she harrassed and shamed me in front of everyone , she said « I am showing the exercice and you dont do it properly, I will not correct you , its so obvious look at everyone ! ». I was shoked and participants too! She doesnt check thé position all the time while we were 3, she is constantly on her phone (Owners Please check caméras) ! My knee hurts from this session and it never hurted with Other studio its simply because she doesn’t check your position ! Better buy your reformer and do YouTube video at home than go for her class ! Run she is horrible, she should be fired! Negative energy and agressive!!!! After the class she left quickly , she did not even apologize! A class wasted and that made me knee pain and negative energy ! How can a coach that you pay harass you like this ! Unless she is fired I will never go back ! And I really used to like Mojo studio and the coaches … Nesrine is very good !
RASHA
2 years agoI love love this place. It was my first time using the Allegro reformer for cardio and I must say I’m so happy I found mojo reformer . Gulsun Is amazing ! Love her positivity and style of teaching. Always makes sure you are doing it right. It’s my second time but You know it’s something good when you want to go back for more . My body is always sore in a good way after. Keep up the amazing work! Thank you 😊
Enas Awad
7 months agoYou book a class, try to find a parking, find the security to give you access to reach the studio so finally the instructor tells you you are 5 minutes late and not allowed to enter !! And they say its their policy! Which no one informed you when you book or is written anywhere !! Very rude and unprofessional
Amber Gardner
a year agoThis place is a gem! Clean, friendly staff and excellent workout. It is physiotherapy with a workout as well. Now I see why this is a Victoria secret model’s staple in their weeks. Amazing workouts.